Gerardus Blokdyk

Public Service Management A Complete Guide - 2020 Edition


Скачать книгу

      <--- Score

      55. Which information does the Public service management business case need to include?

      <--- Score

      56. What are the stakeholder objectives to be achieved with Public service management?

      <--- Score

      57. What prevents you from making the changes you know will make you a more effective Public service management leader?

      <--- Score

      58. What are your needs in relation to Public service management skills, labor, equipment, and markets?

      <--- Score

      59. How are the Public service management’s objectives aligned to the group’s overall stakeholder strategy?

      <--- Score

      60. Who needs to know about Public service management?

      <--- Score

      61. What is the Public service management problem definition? What do you need to resolve?

      <--- Score

      62. What creative shifts do you need to take?

      <--- Score

      63. What situation(s) led to this Public service management Self Assessment?

      <--- Score

      64. What vendors make products that address the Public service management needs?

      <--- Score

      65. What Public service management problem should be solved?

      <--- Score

      66. Do you have/need 24-hour access to key personnel?

      <--- Score

      67. Will a response program recognize when a crisis occurs and provide some level of response?

      <--- Score

      68. What are the Public service management resources needed?

      <--- Score

      69. What activities does the governance board need to consider?

      <--- Score

      70. What extra resources will you need?

      <--- Score

      71. Will new equipment/products be required to facilitate Public service management delivery, for example is new software needed?

      <--- Score

      72. How do you recognize an objection?

      <--- Score

      73. What information do users need?

      <--- Score

      74. What training and capacity building actions are needed to implement proposed reforms?

      <--- Score

      75. Which issues are too important to ignore?

      <--- Score

      76. Are there Public service management problems defined?

      <--- Score

      77. What are the timeframes required to resolve each of the issues/problems?

      <--- Score

      78. Have you identified your Public service management key performance indicators?

      <--- Score

      79. Who defines the rules in relation to any given issue?

      <--- Score

      80. Who else hopes to benefit from it?

      <--- Score

      81. How do you recognize an Public service management objection?

      <--- Score

      82. Does your organization need more Public service management education?

      <--- Score

      83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

      <--- Score

      84. Whom do you really need or want to serve?

      <--- Score

      85. How many trainings, in total, are needed?

      <--- Score

      86. Are there regulatory / compliance issues?

      <--- Score

      87. Will Public service management deliverables need to be tested and, if so, by whom?

      <--- Score

      88. Are losses recognized in a timely manner?

      <--- Score

      89. What should be considered when identifying available resources, constraints, and deadlines?

      <--- Score

      90. How are training requirements identified?

      <--- Score

      91. How do you assess your Public service management workforce capability and capacity needs, including skills, competencies, and staffing levels?

      <--- Score

      92. What is the extent or complexity of the Public service management problem?

      <--- Score

      93. What Public service management events should you attend?

      <--- Score

      94. What Public service management capabilities do you need?

      <--- Score

      95. Who needs budgets?

      <--- Score

      96. Are employees recognized for desired behaviors?

      <--- Score

      97. To what extent does each concerned units management team recognize Public service management as an effective investment?

      <--- Score

      98. What are the expected benefits of Public service management to the stakeholder?

      <--- Score

      99. What is the problem and/or vulnerability?

      <--- Score

      100. How are you going to measure success?

      <--- Score

      101. For your Public service management project, identify and describe the business environment, is there more than one layer to the business environment?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Public service management Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you catch Public service management definition inconsistencies?

      <--- Score

      2. How do you gather requirements?

      <--- Score

      3. Are there any constraints known that