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116. How can the value of Public service management be defined?
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117. How are consistent Public service management definitions important?
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118. How do you keep key subject matter experts in the loop?
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119. Who is gathering Public service management information?
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120. Is the Public service management scope manageable?
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121. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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122. Have specific policy objectives been defined?
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123. What is the scope of Public service management?
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124. What are the dynamics of the communication plan?
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125. What system do you use for gathering Public service management information?
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126. Do you have organizational privacy requirements?
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127. Do you have a Public service management success story or case study ready to tell and share?
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128. What knowledge or experience is required?
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129. How would you define Public service management leadership?
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130. How will the Public service management team and the group measure complete success of Public service management?
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131. How do you hand over Public service management context?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Public service management Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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2. What are the costs and benefits?
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3. How will costs be allocated?
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4. What are your key Public service management organizational performance measures, including key short and longer-term financial measures?
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5. How do you verify and validate the Public service management data?
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6. What is the total fixed cost?
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7. How do you verify the Public service management requirements quality?
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8. What evidence is there and what is measured?
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9. What are your primary costs, revenues, assets?
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10. Do the benefits outweigh the costs?
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11. What is your Public service management quality cost segregation study?
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12. What is measured? Why?
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13. Do you have any cost Public service management limitation requirements?
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14. How are measurements made?
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15. What measurements are being captured?
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16. What are the types and number of measures to use?
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17. How do you verify your resources?
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18. Are you aware of what could cause a problem?
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19. How do you measure efficient delivery of Public service management services?
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20. How is progress measured?
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21. Do you have a flow diagram of what happens?
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22. What could cause you to change course?
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23. How frequently do you verify your Public service management strategy?
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24. What are the uncertainties surrounding estimates of impact?
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25. At what cost?
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26. What do people want to verify?
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27. What measurements are possible, practicable and meaningful?
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28. How do you verify if Public service management is built right?
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29. What are the current costs of the Public service management process?
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30. Will Public service management have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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31. What are your customers expectations and measures?
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32. What are your operating costs?
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33. What does a Test Case verify?
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34. What are allowable costs?
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35. How will your organization measure success?
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36. What is the cause of any Public service management gaps?
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37. What would it cost to replace