14. How and when will the baselines be defined?
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15. Has/have the customer(s) been identified?
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16. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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17. How do you gather the stories?
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18. Are there different segments of customers?
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19. What are the core elements of the Social recession business case?
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20. When is the estimated completion date?
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21. What scope to assess?
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22. Is Social recession linked to key stakeholder goals and objectives?
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23. Are resources adequate for the scope?
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24. Why are you doing Social recession and what is the scope?
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25. How do you manage changes in Social recession requirements?
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26. What is the scope of the Social recession effort?
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27. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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28. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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29. What are (control) requirements for Social recession Information?
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30. What is a worst-case scenario for losses?
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31. If substitutes have been appointed, have they been briefed on the Social recession goals and received regular communications as to the progress to date?
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32. What sources do you use to gather information for a Social recession study?
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33. What are the Social recession tasks and definitions?
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34. Are there any constraints known that bear on the ability to perform Social recession work? How is the team addressing them?
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35. Has a project plan, Gantt chart, or similar been developed/completed?
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36. What intelligence can you gather?
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37. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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38. What was the context?
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39. What are the Social recession use cases?
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40. What is the context?
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41. When is/was the Social recession start date?
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42. How are consistent Social recession definitions important?
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43. What is the scope of the Social recession work?
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44. How often are the team meetings?
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45. What is the scope?
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46. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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47. What are the requirements for audit information?
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48. What sort of initial information to gather?
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49. In what way can you redefine the criteria of choice clients have in your category in your favor?
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50. Is the Social recession scope manageable?
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51. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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52. How will the Social recession team and the group measure complete success of Social recession?
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53. Who approved the Social recession scope?
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54. Does the scope remain the same?
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55. Does the team have regular meetings?
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56. Do you have a Social recession success story or case study ready to tell and share?
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57. Who is gathering Social recession information?
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58. Do you have organizational privacy requirements?
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59. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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60. How do you gather requirements?
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61. How would you define the culture at your organization, how susceptible is it to Social recession changes?
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62. What customer feedback methods were used to solicit their input?
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63. Has the Social recession work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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64. Have all basic functions of Social recession been defined?
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65. Are the Social recession requirements testable?
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66. How do you manage scope?
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67. How was the ‘as is’ process map developed, reviewed, verified and validated?
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68. Is it clearly defined in and to your organization what you do?
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69. What are the compelling stakeholder reasons for embarking on Social recession?
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