quantitative)?
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121. How do you gather the stories?
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122. Is Quality in Health Care linked to key stakeholder goals and objectives?
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123. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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124. What baselines are required to be defined and managed?
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125. What is a worst-case scenario for losses?
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126. Is there a Quality in Health Care management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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127. Is there a critical path to deliver Quality in Health Care results?
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128. How can the value of Quality in Health Care be defined?
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129. How will the Quality in Health Care team and the group measure complete success of Quality in Health Care?
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130. Are customer(s) identified and segmented according to their different needs and requirements?
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131. How are consistent Quality in Health Care definitions important?
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132. What is the scope of the Quality in Health Care effort?
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133. Who is gathering Quality in Health Care information?
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134. What sort of initial information to gather?
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135. In what way can you redefine the criteria of choice clients have in your category in your favor?
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136. What gets examined?
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137. What is out-of-scope initially?
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138. How would you define Quality in Health Care leadership?
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139. Is the team equipped with available and reliable resources?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Quality in Health Care Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there measurements based on task performance?
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2. When should you bother with diagrams?
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3. What could cause delays in the schedule?
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4. What are your customers expectations and measures?
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5. Does the Quality in Health Care task fit the client’s priorities?
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6. How sensitive must the Quality in Health Care strategy be to cost?
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7. What are allowable costs?
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8. Are actual costs in line with budgeted costs?
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9. How do you verify performance?
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10. How can you measure Quality in Health Care in a systematic way?
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11. What are the uncertainties surrounding estimates of impact?
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12. Are the measurements objective?
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13. When are costs are incurred?
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14. What does verifying compliance entail?
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15. How can a Quality in Health Care test verify your ideas or assumptions?
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16. Are supply costs steady or fluctuating?
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17. What harm might be caused?
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18. What drives O&M cost?
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19. How to cause the change?
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20. What is an unallowable cost?
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21. What is the cause of any Quality in Health Care gaps?
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22. How is performance measured?
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23. Is there an opportunity to verify requirements?
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24. Where is the cost?
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25. What are the costs and benefits?
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26. How can you reduce the costs of obtaining inputs?
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27. How can you reduce costs?
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28. Has a cost center been established?
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29. Do you verify that corrective actions were taken?
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30. What causes innovation to fail or succeed in your organization?
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31. Do you have an issue in getting priority?
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32. What are the costs of reform?
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33. Do you have a flow diagram of what happens?
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34. Which Quality in Health Care impacts are significant?
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35. What disadvantage does this cause for the user?
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36.