is the scope of the Preventive health services work?
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8. Are the Preventive health services requirements complete?
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9. Are improvement team members fully trained on Preventive health services?
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10. Is Preventive health services linked to key stakeholder goals and objectives?
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11. What is the definition of success?
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12. What are the compelling stakeholder reasons for embarking on Preventive health services?
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13. Will team members perform Preventive health services work when assigned and in a timely fashion?
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14. Are there different segments of customers?
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15. What sort of initial information to gather?
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16. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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17. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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18. Are audit criteria, scope, frequency and methods defined?
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19. If substitutes have been appointed, have they been briefed on the Preventive health services goals and received regular communications as to the progress to date?
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20. Is the team equipped with available and reliable resources?
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21. Who is gathering Preventive health services information?
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22. When is/was the Preventive health services start date?
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23. What is in the scope and what is not in scope?
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24. When is the estimated completion date?
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25. What scope do you want your strategy to cover?
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26. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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27. What are the Preventive health services use cases?
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28. Is the Preventive health services scope complete and appropriately sized?
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29. How will variation in the actual durations of each activity be dealt with to ensure that the expected Preventive health services results are met?
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30. How would you define Preventive health services leadership?
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31. In what way can you redefine the criteria of choice clients have in your category in your favor?
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32. Have all of the relationships been defined properly?
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33. What system do you use for gathering Preventive health services information?
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34. How and when will the baselines be defined?
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35. Has a high-level ‘as is’ process map been completed, verified and validated?
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36. What scope to assess?
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37. Are approval levels defined for contracts and supplements to contracts?
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38. Why are you doing Preventive health services and what is the scope?
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39. What sources do you use to gather information for a Preventive health services study?
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40. What are the record-keeping requirements of Preventive health services activities?
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41. Has everyone on the team, including the team leaders, been properly trained?
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42. Has the direction changed at all during the course of Preventive health services? If so, when did it change and why?
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43. Has the Preventive health services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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44. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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45. Is Preventive health services required?
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46. Is it clearly defined in and to your organization what you do?
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47. Who is gathering information?
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48. Have specific policy objectives been defined?
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49. Will team members regularly document their Preventive health services work?
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50. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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51. Are accountability and ownership for Preventive health services clearly defined?
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52. What is in scope?
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53. Has a project plan, Gantt chart, or similar been developed/completed?
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54. How do you manage unclear Preventive health services requirements?
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55. How would you define the culture at your organization, how susceptible is it to Preventive health services changes?
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56. Who are the Preventive health services improvement team members, including Management Leads and Coaches?
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57. How is the team tracking and documenting its work?
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58. Are there any constraints known that bear on the ability to perform Preventive health services work? How is the team addressing them?
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59. What is the scope of the Preventive health services effort?
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