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20. Is there a New Train management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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21. Does the team have regular meetings?
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22. What scope do you want your strategy to cover?
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23. What is out of scope?
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24. What sources do you use to gather information for a New Train study?
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25. How will the New Train team and the group measure complete success of New Train?
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26. What are the New Train tasks and definitions?
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27. How was the ‘as is’ process map developed, reviewed, verified and validated?
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28. What knowledge or experience is required?
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29. Is special New Train user knowledge required?
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30. Is it clearly defined in and to your organization what you do?
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31. What are the New Train use cases?
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32. What constraints exist that might impact the team?
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33. What are the compelling stakeholder reasons for embarking on New Train?
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34. How would you define the culture at your organization, how susceptible is it to New Train changes?
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35. What customer feedback methods were used to solicit their input?
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36. What are the rough order estimates on cost savings/opportunities that New Train brings?
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37. Why are you doing New Train and what is the scope?
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38. What are the core elements of the New Train business case?
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39. Are resources adequate for the scope?
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40. Scope of sensitive information?
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41. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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42. Are the New Train requirements complete?
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43. How do you hand over New Train context?
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44. Has/have the customer(s) been identified?
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45. What would be the goal or target for a New Train’s improvement team?
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46. How have you defined all New Train requirements first?
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47. What are the requirements for audit information?
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48. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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49. What system do you use for gathering New Train information?
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50. When is/was the New Train start date?
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51. How would you define New Train leadership?
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52. How are consistent New Train definitions important?
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53. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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54. What baselines are required to be defined and managed?
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55. What is the definition of success?
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56. What are the record-keeping requirements of New Train activities?
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57. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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58. What information should you gather?
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59. Have specific policy objectives been defined?
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60. How do you build the right business case?
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61. If substitutes have been appointed, have they been briefed on the New Train goals and received regular communications as to the progress to date?
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62. What are the tasks and definitions?
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63. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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64. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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65. Who defines (or who defined) the rules and roles?
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66. What is out-of-scope initially?
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67. Has everyone on the team, including the team leaders, been properly trained?
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68. Do you have organizational privacy requirements?
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69. Who are the New Train improvement team members, including Management Leads and Coaches?
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70. Are task requirements clearly defined?
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71. Are there different segments of customers?
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72. Who approved the New Train scope?
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73. Are audit criteria, scope, frequency and methods defined?
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74. In what way can you redefine the criteria of choice clients have in your category in your favor?
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75. Has a project plan, Gantt chart, or similar been developed/completed?
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76.