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117. Where can you gather more information?
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118. Is the Open System Environment scope manageable?
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119. What is the worst case scenario?
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120. How do you think the partners involved in Open System Environment would have defined success?
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121. How do you gather the stories?
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122. Are roles and responsibilities formally defined?
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123. Are the Open System Environment requirements complete?
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124. Is the scope of Open System Environment defined?
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125. Is special Open System Environment user knowledge required?
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126. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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127. What is out of scope?
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128. When is/was the Open System Environment start date?
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129. How do you build the right business case?
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130. What are (control) requirements for Open System Environment Information?
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131. In what way can you redefine the criteria of choice clients have in your category in your favor?
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132. What gets examined?
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133. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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134. Are resources adequate for the scope?
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135. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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136. Is there a clear Open System Environment case definition?
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137. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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138. What key stakeholder process output measure(s) does Open System Environment leverage and how?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Open System Environment Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you measure variability?
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2. How will effects be measured?
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3. What are the strategic priorities for this year?
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4. What users will be impacted?
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5. Do you have any cost Open System Environment limitation requirements?
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6. What does your operating model cost?
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7. What does a Test Case verify?
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8. What disadvantage does this cause for the user?
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9. What methods are feasible and acceptable to estimate the impact of reforms?
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10. What are the estimated costs of proposed changes?
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11. Is there an opportunity to verify requirements?
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12. Do you have a flow diagram of what happens?
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13. How are measurements made?
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14. How is performance measured?
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15. What are the Open System Environment key cost drivers?
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16. What is your Open System Environment quality cost segregation study?
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17. What measurements are being captured?
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18. How can you reduce costs?
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19. How is the value delivered by Open System Environment being measured?
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20. Among the Open System Environment product and service cost to be estimated, which is considered hardest to estimate?
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21. Was a business case (cost/benefit) developed?
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22. How do you quantify and qualify impacts?
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23. Are missed Open System Environment opportunities costing your organization money?
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24. Do you effectively measure and reward individual and team performance?
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25. What are the operational costs after Open System Environment deployment?
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26. Does management have the right priorities among projects?
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27. Do you verify that corrective actions were taken?
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28. How will you measure success?
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29. How are costs allocated?
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30. What are the costs and benefits?
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31. What harm might be caused?
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