Who defines (or who defined) the rules and roles?
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117. What are the rough order estimates on cost savings/opportunities that Technical Reference Model brings?
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118. Are audit criteria, scope, frequency and methods defined?
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119. Who approved the Technical Reference Model scope?
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120. What are the core elements of the Technical Reference Model business case?
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121. In what way can you redefine the criteria of choice clients have in your category in your favor?
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122. What information should you gather?
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123. How do you gather the stories?
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124. How do you manage changes in Technical Reference Model requirements?
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125. What information do you gather?
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126. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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127. Has a Technical Reference Model requirement not been met?
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128. Does the team have regular meetings?
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129. What constraints exist that might impact the team?
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130. What are (control) requirements for Technical Reference Model Information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Technical Reference Model Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there competing Technical Reference Model priorities?
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2. What do people want to verify?
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3. How will measures be used to manage and adapt?
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4. What causes extra work or rework?
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5. At what cost?
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6. How will effects be measured?
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7. How will your organization measure success?
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8. What is the root cause(s) of the problem?
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9. How do you verify performance?
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10. What is your decision requirements diagram?
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11. How do you verify and develop ideas and innovations?
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12. Are the Technical Reference Model benefits worth its costs?
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13. How will success or failure be measured?
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14. Are the measurements objective?
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15. How will costs be allocated?
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16. Will Technical Reference Model have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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17. How is progress measured?
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18. What is measured? Why?
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19. What are the current costs of the Technical Reference Model process?
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20. Is the solution cost-effective?
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21. What happens if cost savings do not materialize?
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22. How is performance measured?
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23. Was a business case (cost/benefit) developed?
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24. How do your measurements capture actionable Technical Reference Model information for use in exceeding your customers expectations and securing your customers engagement?
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25. Why a Technical Reference Model focus?
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26. What tests verify requirements?
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27. Is a follow-up focused external Technical Reference Model review required?
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28. What are your operating costs?
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29. What are the types and number of measures to use?
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30. When are costs are incurred?
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31. How will you measure success?
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32. What details are required of the Technical Reference Model cost structure?
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33. Does a Technical Reference Model quantification method exist?
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34. How do you control the overall costs of your work processes?
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35. What are your key Technical Reference Model organizational performance measures, including key short and longer-term financial measures?
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36. Are you able to realize any cost savings?
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37. Which costs should be taken into account?
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38. Why do you expend time and effort to implement measurement, for whom?
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39. How will you measure your Technical Reference Model effectiveness?