<--- Score
20. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
21. Has the Microsoft Health work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
<--- Score
22. Are different versions of process maps needed to account for the different types of inputs?
<--- Score
23. What Microsoft Health services do you require?
<--- Score
24. What knowledge or experience is required?
<--- Score
25. What key stakeholder process output measure(s) does Microsoft Health leverage and how?
<--- Score
26. Has everyone on the team, including the team leaders, been properly trained?
<--- Score
27. What is the scope?
<--- Score
28. Is there a clear Microsoft Health case definition?
<--- Score
29. What is out of scope?
<--- Score
30. Are accountability and ownership for Microsoft Health clearly defined?
<--- Score
31. What defines best in class?
<--- Score
32. Is it clearly defined in and to your organization what you do?
<--- Score
33. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
<--- Score
34. How would you define the culture at your organization, how susceptible is it to Microsoft Health changes?
<--- Score
35. Is the Microsoft Health scope manageable?
<--- Score
36. Are task requirements clearly defined?
<--- Score
37. What are the dynamics of the communication plan?
<--- Score
38. Will team members regularly document their Microsoft Health work?
<--- Score
39. How will variation in the actual durations of each activity be dealt with to ensure that the expected Microsoft Health results are met?
<--- Score
40. Is the work to date meeting requirements?
<--- Score
41. Do you have organizational privacy requirements?
<--- Score
42. What is in the scope and what is not in scope?
<--- Score
43. Who approved the Microsoft Health scope?
<--- Score
44. How do you gather the stories?
<--- Score
45. How are consistent Microsoft Health definitions important?
<--- Score
46. Have all of the relationships been defined properly?
<--- Score
47. Will a Microsoft Health production readiness review be required?
<--- Score
48. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
49. What are the rough order estimates on cost savings/opportunities that Microsoft Health brings?
<--- Score
50. What is the definition of Microsoft Health excellence?
<--- Score
51. What constraints exist that might impact the team?
<--- Score
52. Who defines (or who defined) the rules and roles?
<--- Score
53. Has the direction changed at all during the course of Microsoft Health? If so, when did it change and why?
<--- Score
54. What information do you gather?
<--- Score
55. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
56. What is the context?
<--- Score
57. When is the estimated completion date?
<--- Score
58. How would you define Microsoft Health leadership?
<--- Score
59. If substitutes have been appointed, have they been briefed on the Microsoft Health goals and received regular communications as to the progress to date?
<--- Score
60. Have specific policy objectives been defined?
<--- Score
61. What is in scope?
<--- Score
62. Is there a Microsoft Health management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
<--- Score
63. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
<--- Score
64. How does the Microsoft Health manager ensure against scope creep?
<--- Score
65. What sources do you use to gather information for a Microsoft Health study?
<--- Score
66. What are the tasks and definitions?
<--- Score
67. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
<--- Score
68. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
69. What happens if Microsoft Health’s scope changes?
<--- Score
70. What system do you use for gathering Microsoft Health information?
<--- Score
71. Does the team have regular meetings?
<--- Score
72. What are the Microsoft Health tasks and definitions?
<--- Score
73. The political context: who holds power?
<--- Score
74. Are approval levels defined for contracts and supplements to contracts?
<--- Score
75.